Contact Us
1-800-769-3682
psterling@groupeseb.com
If you are not completely satisfied with your purchase, products can be returned within 30 days of the delivery date for a full refund.
Products must be returned unused and in the original packaging.
To obtain a Return Authorization, contact Rowenta Consumer Service 1 800-769-3682
We will issue a return label for you to send us back your product with the appropriate address.
Repack the product in the original packing materials used for shipping, and enclose a copy of your packing list.
After your merchandise has been received, we will issue a credit to your initial form of payment. Please allow up to 10 days for your credit to post.
PLEASE NOTE THAT A FEE OF $9.95 WILL BE DEDUCTED FROM YOUR REFUND PER RETURN LABEL. IN CASE OF RETURNS, THE INITIAL SHIPPING COST IS NOT REFUNDED.
